Comments on: Roewe beats BMW in 2009 JD Power Customer Service Index Study http://www.chinacartimes.com/2009/08/29/roewe-beats-bmw-in-2009-jd-power-customer-service-index-study/ Explaining the Chinese Car Industry Thu, 09 Feb 2012 11:17:35 +0800 hourly 1 http://wordpress.org/?v=3.3.1 By: hk http://www.chinacartimes.com/2009/08/29/roewe-beats-bmw-in-2009-jd-power-customer-service-index-study/comment-page-1/#comment-313137 hk Sun, 12 Dec 2010 21:18:02 +0000 http://www.chinacartimes.com/?p=7735#comment-313137 Roewe is for China's market ONLY. It is MG that will be available in the West. Roewe is for China’s market ONLY.
It is MG that will be available in the West.

]]> By: Col. Stuart http://www.chinacartimes.com/2009/08/29/roewe-beats-bmw-in-2009-jd-power-customer-service-index-study/comment-page-1/#comment-245020 Col. Stuart Sun, 21 Feb 2010 11:58:11 +0000 http://www.chinacartimes.com/?p=7735#comment-245020 I am an ex The Austin Motor Company and BMC man living now in Germany and Spain! Ole! Having tried and driven new Roewe 750s in business visits to Shanghai, Nanjing and Ningbo I can confirm they are top cars in all respects. They are certainly very well engineered and excellent value for money. I especially like the cars with the beautifilly made leather upholstery - wonderful luxury at a very modest price! At the same time they look great and have a timeless elegance like a Burberry or DAKS suit or OMEGA watch. Keep up the good work dear Roewe! Only problem? When can we have some of your delightful automobiles in the UK, Germany and Switzerland please Mr Roewe? I am an ex The Austin Motor Company and BMC man living now in Germany and Spain! Ole!

Having tried and driven new Roewe 750s in business visits to Shanghai, Nanjing and Ningbo I can confirm they are top cars in all respects. They are certainly very well engineered and excellent value for money.

I especially like the cars with the beautifilly made leather upholstery – wonderful luxury at a very modest price!

At the same time they look great and have a timeless elegance like a Burberry or DAKS suit or OMEGA watch. Keep up the good work dear Roewe!

Only problem? When can we have some of your delightful automobiles in the UK, Germany and Switzerland please Mr Roewe?

]]> By: Ed http://www.chinacartimes.com/2009/08/29/roewe-beats-bmw-in-2009-jd-power-customer-service-index-study/comment-page-1/#comment-196355 Ed Mon, 31 Aug 2009 20:16:32 +0000 http://www.chinacartimes.com/?p=7735#comment-196355 wow! good job Roewe! wow! good job Roewe!

]]> By: Rick in China http://www.chinacartimes.com/2009/08/29/roewe-beats-bmw-in-2009-jd-power-customer-service-index-study/comment-page-1/#comment-196256 Rick in China Mon, 31 Aug 2009 09:41:51 +0000 http://www.chinacartimes.com/?p=7735#comment-196256 Do you really have to ask that question? Notice #19 is "industry average". Everything below industry average does not rank. Do you really have to ask that question?

Notice #19 is “industry average”. Everything below industry average does not rank.

]]> By: barney http://www.chinacartimes.com/2009/08/29/roewe-beats-bmw-in-2009-jd-power-customer-service-index-study/comment-page-1/#comment-196070 barney Sun, 30 Aug 2009 11:29:22 +0000 http://www.chinacartimes.com/?p=7735#comment-196070 where are the other chinese companies? chery? byd? why do they not even rank? where are the other chinese companies? chery? byd? why do they not even rank?

]]> By: CCT http://www.chinacartimes.com/2009/08/29/roewe-beats-bmw-in-2009-jd-power-customer-service-index-study/comment-page-1/#comment-196045 CCT Sun, 30 Aug 2009 05:09:56 +0000 http://www.chinacartimes.com/?p=7735#comment-196045 But then again, engineering doesnt come into it here, the factors are split over: 1. Service Facilities 2. Service Quality 3. Vehicle Pickup 4. Service Initiation 5. Service Advisor Nothing about car quality at this stage. Roewe trumps BMW, a good day for all. But then again, engineering doesnt come into it here, the factors are split over:
1. Service Facilities
2. Service Quality
3. Vehicle Pickup
4. Service Initiation
5. Service Advisor

Nothing about car quality at this stage. Roewe trumps BMW, a good day for all.

]]> By: Christian Davis http://www.chinacartimes.com/2009/08/29/roewe-beats-bmw-in-2009-jd-power-customer-service-index-study/comment-page-1/#comment-196002 Christian Davis Sat, 29 Aug 2009 23:53:21 +0000 http://www.chinacartimes.com/?p=7735#comment-196002 But remember the Roewe's and MG's are being designed and engineered by ex Ricardo engineers in the UK. But the build quality is there and that's Chinese.... But remember the Roewe’s and MG’s are being designed and engineered by ex Ricardo engineers in the UK. But the build quality is there and that’s Chinese….

]]> By: CCT http://www.chinacartimes.com/2009/08/29/roewe-beats-bmw-in-2009-jd-power-customer-service-index-study/comment-page-1/#comment-195803 CCT Sat, 29 Aug 2009 10:21:01 +0000 http://www.chinacartimes.com/?p=7735#comment-195803 I heard similar, but obviously Roewe are leaping ahead of established marques like BMW and Toyota. Its quite frankly amazing that they've managed to do it so quickly. I heard similar, but obviously Roewe are leaping ahead of established marques like BMW and Toyota. Its quite frankly amazing that they’ve managed to do it so quickly.

]]> By: mark http://www.chinacartimes.com/2009/08/29/roewe-beats-bmw-in-2009-jd-power-customer-service-index-study/comment-page-1/#comment-195800 mark Sat, 29 Aug 2009 10:16:26 +0000 http://www.chinacartimes.com/?p=7735#comment-195800 Impressive performance by Roewe. I thought though I read or heard something at one time about poor performance from their dealers. Any news though on the reliability of Roewe cars? I heard there were electrical problems with the 550. Impressive performance by Roewe. I thought though I read or heard something at one time about poor performance from their dealers. Any news though on the reliability of Roewe cars? I heard there were electrical problems with the 550.

]]>